Thank you for clarification ! 

Sent from my iPhone

On Jun 29, 2012, at 19:42, "Easter, David" <david_eas...@bmc.com> wrote:

> IE7 is supported by AR System 7.6.04 but not recommended.  We've tried to 
> continue support for it as long as possible for those customers with custom 
> (bespoke) applications that don't take advantage of the recent features found 
> in 7.6.04.  But when utilizing complex and modern applications like the ITSM 
> 7.6.04 solution, I'd recommend going with IE9 or higher to get the best 
> possible experience.
> 
> -David J. Easter
> Manager of Product Management, AR System
> BSM & Atrium Solutions Management
> BMC Software, Inc.
>  
> The opinions, statements, and/or suggested courses of action expressed in 
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
> voluntary participation in this forum is not intended to convey a role as a 
> spokesperson, liaison or public relations representative for BMC Software, 
> Inc.
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
> Sent: Friday, June 29, 2012 2:04 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: IE 7 - ARS 7.6.04 midtier / tomcat 6.0.20 and 6.0.35
> 
> That's weird. I remember talking to support where they suggested ie7
> had weird UI issues that didn't present themselves in IE8 or FF
> 
> Sent from my iPhone
> 
> On Jun 29, 2012, at 4:02 PM, "Grooms, Frederick W"
> <frederick.w.gro...@xo.com> wrote:
> 
>> IE7 is supported according to the Compatibility matrix for 7.6.04
>> 
>> Fred
>> 
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) 
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
>> Sent: Friday, June 29, 2012 2:49 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: IE 7 - ARS 7.6.04 midtier / tomcat 6.0.20 and 6.0.35
>> 
>> I guess the obvious is can you get the user on a newer browser? I
>> think IE7 is technically no longer supported in 7.6.04
>> 
>> Sent from my iPhone
>> 
>> On Jun 29, 2012, at 3:18 PM, patrick zandi <remedy...@gmail.com> wrote:
>> 
>>> ** I have a customer with an old IE 7.0.5730  --
>>> she gets an error, We have cleared the browser cache, the server cache, and 
>>> did all we can.. Error is the following::
>>> She gets the front screen, and then logs in, which works.. then.. Wham 
>>> blank screen..
>>> here are the errors
>>> 
>>> Line 7
>>> char 77
>>> error object expected
>>> code 0
>>> 
>>> 
>>> -- Anyone ?
>>> 
>>> --
>>> Patrick Zandi
>> 
>> _______________________________________________________________________________
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> 
> _______________________________________________________________________________
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