Good Morning Listers, Jose, We started out by purchasing a fixed licence for most of the folks who use the system full time. This included helpdesk and operations center folks. The only ones from helpdesk or NOC who got float licenses were those who routinely worked night shift. Because we have most floats freed up during the evening.
We took the rest of the users and made them float licenses. We started out with a 5 to 1 ratio. We slowly increased it over the years watching for any reports of being out of tokens. We're now up to 8 to 1 and never have any "no token" issues. We are thinking of increasing it more. We have a user base of about 3000 users. I think that the more users that you have to more you can afford to push your float ratio a bit. You have more cushion. Sean O'Sullivan Prudential Financial _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
