Welcome home, Rick. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Tuesday, July 24, 2012 3:34 PM To: arslist@ARSLIST.ORG Subject: Returning to Remedy after a long hiatus Hello listers- Some of you might possibly remember me from several years ago when I was working at a large national retailer. I was only able to devote about 30% of my time to Remedy and after several years of trying to convince management that IT could provide many more benefits to the company as a whole (and not just IT) I finally gave up on repeating my message to deaf ears. Fast forward quite a few years and I've left that retailer to work as a full-time developer with QMX. I am very happy to be back but I've got a lot to learn not only on the current version of ARS (we were still on 7.0.1 at my old shop) but also learning ITSM from the ground up. I will be lurking here and trying to get back to my old habit of picking up bits of knowledge here and there by reading posts to the list. -Rick __________________ Rick Westbrock Remedy Developer QMX Support Systems _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"