Rick, The Remedy culture lives on! Welcome back! I had to leave home for a time too... in order to ensure that this home was the best home. Let me tell you this... after exploring Service-Now, CA SDM, HP SM, IBM TSRM, Remedy and SDE in-depth. Remedy still remains the best. What's interesting is that the real threat to Remedy is Remedyforce because of the force.com platform. But, what's even more interesting than that is that Remedy ARS is still a better platform than force.com. I wish BMC would turn Remedy into a PaaS before it's too late!
Anyone up for paying $999/year to be part of a Remedy development community for unlimited development access to Remedy? Please vote yay now on the list... BMC - please watch the revenue stack up as the yes's come in... And then, let's build some apps that go head to head with force.com... and let 'em feel the ARSlist dev community heat! Lee Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com Main - (678) 664-ITSM http://www.northcraftanalytics.com Click on "View Demo" to see the product in action -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Tuesday, July 24, 2012 6:34 PM To: arslist@ARSLIST.ORG Subject: Returning to Remedy after a long hiatus Hello listers- Some of you might possibly remember me from several years ago when I was working at a large national retailer. I was only able to devote about 30% of my time to Remedy and after several years of trying to convince management that IT could provide many more benefits to the company as a whole (and not just IT) I finally gave up on repeating my message to deaf ears. Fast forward quite a few years and I've left that retailer to work as a full-time developer with QMX. I am very happy to be back but I've got a lot to learn not only on the current version of ARS (we were still on 7.0.1 at my old shop) but also learning ITSM from the ground up. I will be lurking here and trying to get back to my old habit of picking up bits of knowledge here and there by reading posts to the list. -Rick __________________ Rick Westbrock Remedy Developer QMX Support Systems _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"