I resolved a similar issue with 7.6.4. In my case, it was due to the Change Implementer being populated by the Assignment Mappings, even though those fields are not something usable in 7.6.4. That's the first thing I would check into.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anandakumar L Sent: Thursday, July 26, 2012 2:47 PM To: arslist@ARSLIST.ORG Subject: Change Management Console shows RFCs that is not belong to the group Hi, I am stuck with the below issue, please let me know any possible resolution for this. When user try to select option as "Assigned to my selected groups" or "Assigned to all my groups" in Change Console, user can see RFCs that is not belong to his group and this issue is coming from one particular group. Using ITSM version is 7.6.04 Thanks Anand _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
