Hi Team, Sorry to bother you all again, can someone provide hot fix details for this issue, since i am not able to get it from BMC.
Regards, Anand On Mon, Jul 30, 2012 at 6:20 PM, ananda kumar <meetana...@gmail.com> wrote: > Thanks Lynn, i will check with BMC on this. > > On Fri, Jul 27, 2012 at 9:46 AM, Poston, Lynn <lynn.pos...@graybar.com> wrote: >> Hi Anand, >> >> We received a hotfix from BMC for this. Our issue affected the change and >> incident console. The hotfix was for the current version of ITSM, 7.6.04 >> SP2. We had received earlier hotfixes for the release and overview consoles >> in the customizable homepage. So if you haven't done it already I would >> check with BMC. The defect is SW00414354. >> >> Have a great weekend, >> >> Lynn >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of ananda kumar >> Sent: Friday, July 27, 2012 9:16 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: Change Management Console shows RFCs that is not belong to the >> group >> >> Hi Shawn, >> >> I checked that first when they reported about the issue but there is no >> change impleemnter mapped in assginment configuration. This issue can be >> seen for a particular Database group members,Please see the attachment for >> understanding the issue. >> >> Regards, >> Anand >> >> >> >> >> On Thu, Jul 26, 2012 at 3:59 PM, Pierson, Shawn <shawn.pier...@sug.com> >> wrote: >>> I resolved a similar issue with 7.6.4. In my case, it was due to the >>> Change Implementer being populated by the Assignment Mappings, even though >>> those fields are not something usable in 7.6.4. That's the first thing I >>> would check into. >>> >>> Thanks, >>> >>> Shawn Pierson >>> Remedy Developer | Energy Transfer >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>> [mailto:arslist@ARSLIST.ORG] On Behalf Of Anandakumar L >>> Sent: Thursday, July 26, 2012 2:47 PM >>> To: arslist@ARSLIST.ORG >>> Subject: Change Management Console shows RFCs that is not belong to >>> the group >>> >>> Hi, >>> >>> I am stuck with the below issue, please let me know any possible resolution >>> for this. >>> >>> When user try to select option as "Assigned to my selected groups" or >>> "Assigned to all my groups" in Change Console, user can see RFCs that is >>> not belong to his group and this issue is coming from one particular group. >>> >>> Using ITSM version is 7.6.04 >>> >>> >>> Thanks >>> Anand >>> >>> ______________________________________________________________________ >>> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >>> >>> Private and confidential as detailed here: >>> http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the >>> link, please e-mail sender. >>> >>> ______________________________________________________________________ >>> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 >> www.wwrug12.com ARSList: "Where the Answers Are" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
