I used to have logs turned on all the time with no visible performance hit. Only on the moment we turn on logs I see some slowness for around a second or two, after that no real difference.
On Wednesday, August 1, 2012 8:39:01 AM UTC-7, Ben Chernys wrote: > > Amen. I do this all the time on all platforms. > Ben > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W > Sent: August-01-12 16:29 > To: arslist@ARSLIST.ORG > Subject: Re: Timeout in Remedy - ARS 7.1 > > Personally on a Unix/Linux server I leave the logs running all the time > (just set a max size and the log will continuously wrap inside itself). > Do > a top or prstat -t and see what your load is on the server. Almost > every Unix/Linux server I have worked with had more than enough horsepower > to have the logs running all the time. When a process dies and is > restarted > the logs will be renamed to a .bak file and you can then look to see what > the last actions were. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Dheeraj Kumar > Sent: Wednesday, August 01, 2012 7:18 AM > To: arslist@ARSLIST.ORG > Subject: Timeout in Remedy - ARS 7.1 > > ** > Hi List, > > Looking for suggestions on how to get to the root of Timeout issues. > Of late we have been observing regular ARS hangs. > arerror log only says Dispatch,BRIE,Assignment engine timeouts(ARERR 93). > Further the ARMonitor log has the below entry each time the issue occurs. > > Wed Aug 1 04:33:37 2012 (ARNOTE 0) > Wed Aug 1 04:33:37 2012 ARMonitor child process (pid:23119) died with > 65280. > ./apsvcae.sh > > Does above entry in ARMonitor log suggest something wrong with assignment > engine? > > When we manually restart the arservice, it works well and after a month or > so the issue occurs again. > > Any suggestions on how we can debug? We don't have any server side logging > enabled as issue occurs randomly- once in a month or 45 days. > > Server details : Server group of 3 servers(Solaris os), ARS 7.1 Patch 9 > and > ITSM 6.3. > > Regards, > Dheeraj > > ____________________________________________________________________________ > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
