I could see that ;>)

Paul Campbell  | Development Team Lead  |  TS&D SSBL, A2R WFE, and ESP Remedy 
Team |  Avaya Client Services  |  
|  1145 Sanctuary Parkway Lake View II  Suite 110 Alpharetta, GA  30009  | 
678-421-5342

Everyone needs deadlines.  Even the beavers. They loaf around all summer, but 
when they are faced with the winter deadline, they work like fury. If we didn’t 
have deadlines, we’d stagnate.  Walt Disney


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Friday, September 07, 2012 11:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: EXTERNAL in Filter Run-If

Paul,
I once built a system that was so data driven that we virtually never needed to 
modify code on, and it became to the point where they started designating which 
of our data changes required change tickets because some of them were so 
powerful that they could 'take the system down'.....

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Campbell, Paul (Paul)
Sent: Friday, September 07, 2012 8:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: EXTERNAL in Filter Run-If

We use External for Table field and Set Field criteria for lookup of data where 
the Business processes tend to change a good bit, but I can see several places 
where I could see using it in a Run-If as well. A well tested data change is 
easier to implement than a code change at my company since we don't have to 
adhere to an IT change windows to make a data change.

Paul Campbell  | Development Team Lead  |  TS&D SSBL, A2R WFE, and ESP Remedy 
Team |  Avaya Client Services  |  
|  1145 Sanctuary Parkway Lake View II  Suite 110 Alpharetta, GA  30009  
| | 678-421-5342

Everyone needs deadlines.  Even the beavers. They loaf around all summer, but 
when they are faced with the winter deadline, they work like fury. If we didn’t 
have deadlines, we’d stagnate.  Walt Disney

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Friday, September 07, 2012 8:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: EXTERNAL in Filter Run-If

Hi,

That is definitely a good use for it.

        Best Regards - Misi, RRR AB, http://rrr.se

> I agree that you must avoid EXTERNAL.
>
> I only use it at filters when adding some configurable business rule 
> and I want to give complete freedom to the user to define when to 
> execute the rule. For instance we have a priority control at HPD:Help 
> Desk. Check if the incidence agrees with some conditions and limits 
> impact and urgency accordingly. At this case I added the EXTERNAL.
>
>
>
>
> Jose Manuel Huerta
> http://theremedyforit.com/
>
>
>
>
> On Fri, Sep 7, 2012 at 7:02 AM, Misi Mladoniczky <m...@rrr.se> wrote:
>
>> EXTERNAL() is r
>
> ______________________________________________________________________
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