Kelly, Sometimes the ARSList lets crickets in and that's all you hear when you ask a question. I personally didn't answer because my experience with CMDB is relatively limited, but I would not by any stretch of the imagination say that people aren't using it. I'll give it a whack based on some recent training and my personal understanding.
The problem with a CMDB in general is getting it populated. The sheer vast array of information that SHOULD be in it in any given environment can seem insurmountable at first glance. The only feasible way get 'good' information into the system is through automated methods. These automated methods would be ADDM, AIE, AI, etc. With that said, I'm not sure if the concept of a CI Template has been explored much (that I have heard of at least) because most instances of CMDB won't be manually creating their CI's, so there wouldn't be a need for a template capability in that 'discovery' model. The template dataset idea that you discuss, and the method of getting it into the Asset dataset sounds feasible to me, but I haven't tried anything quite of that complexity yet in my environment. Hopefully someone with more direct experience can respond and give additional thoughts. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly Sent: Thursday, September 27, 2012 7:50 AM To: arslist@ARSLIST.ORG Subject: Re: CMDB CI and relationship templates ** I'll take that as a "no". . . :^) Are people in general not using the CMDB? It seems like there is not a lot of information or experience available here or from support. Kelly Logan, Sr. Systems Administrator (Remedy, Planview), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.com www.proquest.com ProQuest...Start here. 2012 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. From: Logan, Kelly Sent: Wednesday, September 26, 2012 11:29 AM To: arslist@ARSLIST.ORG Subject: CMDB CI and relationship templates Hello all, I have a question about Atrium CMDB and Asset Management 7.6.4 - I have noted that there is a functionality called Configuration that lets you record the financial information for a set of assets and link it to specific CIs, but is there anything similar that allows you to record standard structural configurations (CI and relationships)? Or do I need to go to Configuration Management to get that? Say I want to create template for all new application servers that includes a virtual server with 2Mb memory, two network ports, 60 Gb drive resource on a SAN server, and the relationships between each, is there a place for this? One thought that does occur to me is that I could set up a 'template' dataset, put in these configurations as CIs and relationships, and then when I wanted to create one, have a reconcile job that merges but does not delete the 'template' CI/relationships. Has anyone tried this, or is there a better way that's already built in? Kelly Logan, Sr. Systems Administrator (Remedy, Planview), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.com www.proquest.com ProQuest...Start here. 2012 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
