Yes it works.
We do it all the time copying db from prod to pre-production environments.
It is a standard task to dbas. No special instructions needed.

On Friday, September 28, 2012 12:24:40 PM UTC-7, Hennigan, Sandra wrote:
>
> BMC guide speaks to SQL but not Oracle. 
>
> Can a backup of Oracle be taken and moved to another environment then ARS 
> be made to point to the database backup? Will this be a capability with 
> Oracle? 
>
> Thank you, 
>
> Sandra Hennigan 
> Remedy Developer 
> Criminal Division | U.S. Department of Justice 
> ☎ (202) 353-0557 
> Mobile: 202-716-0848 
>
> sandra....@usdoj.gov <javascript:> 
>
>
>
> -----Original Message----- 
> From: Action Request System discussion list(ARSList) [mailto:
> ars...@arslist.org <javascript:>] On Behalf Of Joe Martin D'Souza 
> Sent: Friday, September 28, 2012 3:10 PM 
> To: ars...@arslist.org <javascript:> 
> Subject: Re: SQL or Oracle 
>
> I'm not quite sure I understood your question.. What exactly is your 
> requirement? 
>
> Joe 
>
> -----Original Message----- 
> From: Hennigan, Sandra 
> Sent: Friday, September 28, 2012 2:28 PM Newsgroups: 
> public.remedy.arsystem.general 
> To: ars...@arslist.org <javascript:> 
> Subject: Re: SQL or Oracle 
>
> Thank you, Lister. I also reviewed the archives. 
>
> For you Oracle users, a question: 
>
> Even with every best intention, keeping Support Group IDs, foundation data 
> etc. matched between Test and Production is difficult so routinely, the 
> production database is backed up and a copy moved to our test environment. 
> Using SQL, this is a simple process. Is this an action I can take with 
> Oracle? 
>
> Sandra Hennigan 
> Remedy Developer 
>
>
> -----Original Message----- 
> From: Action Request System discussion list(ARSList) 
> [mailto:ars...@arslist.org <javascript:>] On Behalf Of Joe Martin D'Souza 
> Sent: Friday, September 28, 2012 2:04 PM 
> To: ars...@arslist.org <javascript:> 
> Subject: Re: SQL or Oracle 
>
> I agree about MS-SQL being maintenance light, cheap, and at the same time 
> a 
> fairly robust database, which has a winning point on case sensitivity.. 
>
> But because of the nature of searches and the format data is stored in 
> your 
> organization, if case insensitivity isn't going to buy much and you'll 
> already have a full time Oracle DBA, I would go with Oracle as Oracle 
> tends 
> to be more flexible on certain maintenance standpoints than MS-SQL can 
> ever 
> be to the best of my knowledge.. I'm not even a fully qualified Oracle DBA 
> nor am I a fully qualified MS-SQL DBA, and I find Oracles scripting 
> capacities far more superior than MS-SQL. For e.g. I have in the past been 
> able to script oracle backups and restore, selecting specific parameters 
> to 
> export and import (only structures, only data, only certain tables or 
> views, 
> etc) in scripts that has given me the ability to pretty much replicate 
> production databases minus all the application data.. I really do not 
> think 
> there is a way to do the same in MS-SQL, but then I could be wrong... I 
> just 
> may have not found a way to script that in MS-SQL... 
>
> All in all I agree with most of the comments on this thread as well as one 
> similar to this a few weeks ago, MS-SQL can be fairly cheaper and easier 
> to 
> maintain than Oracle which would need an expensive full time DBA.. 
>
> Joe 
>
> -----Original Message----- 
> From: Pierson, Shawn 
> Sent: Friday, September 28, 2012 11:23 AM Newsgroups: 
> public.remedy.arsystem.general 
> To: ars...@arslist.org <javascript:> 
> Subject: Re: SQL or Oracle 
>
> SQL Server is cheaper and easier to manage.  It works better when it comes 
> to case sensitivity.  For the amount of users you have, there are no 
> performance advantages or anything when it comes to Oracle.  Basically, 
> Remedy works perfectly fine on both, but you should use whatever you and 
> your DBAs are more comfortable with, and what works on the hardware and OS 
> you are using (e.g. you can't run SQL Server on Linux but you can run 
> Oracle.)  Management should listen at least to the dollars involved if you 
> are purchasing new licenses, as SQL Server Standard is a whole lot cheaper 
> than Oracle. 
>
> Thanks, 
>
> Shawn Pierson 
> Remedy Developer | Energy Transfer 
>
> -----Original Message----- 
> From: Action Request System discussion list(ARSList) 
> [mailto:ars...@arslist.org <javascript:>] On Behalf Of Hennigan, Sandra 
> Sent: Friday, September 28, 2012 9:08 AM 
> To: ars...@arslist.org <javascript:> 
> Subject: SQL or Oracle 
>
> All, 
>
> I am setting up a brand new ARS with ITSM. The big decision is whether to 
> go 
> with SQL or Oracle as the backend. 
>
> I prefer SQL; management thinks Oracle. 
>
> Without starting a frightening Friday foray on the List, does anyone (LOL) 
> on the list have an opinion? I really need some feedback with the Pros & 
> Cons of using either DB that I can take to my managers. 
>
> So you know, the system is for an organization that will support about 
> 3000 
> end users (Support staff plus customers). We have the entire ITSM suite to 
> deploy which will be accomplished in stages. We will start with Asset and 
> Incident Management then move onto Change and Release then to SRM. 
>
> Anyone? 
>
> Thank you, 
>
> Sandra Hennigan 
> Remedy Developer 
>
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