Actually, you can "push" a button with a Filter. You call a process referencing the field ID of the button, if memory serves. Details are in the docs, I'm sure.
Rick On Tue, Oct 9, 2012 at 2:36 PM, Remedy Test <remedy.t...@libertymedical.com>wrote: > Hello all, > > 7.6.02 SP2 > > I’ve created a form with an AL that pushes fields to Incident > Interface_Create on After Submit and a Button Field. It’s not working. > I’ve looked through List postings and see where lots of you do this with a > Filter on Merge. Problem with that is you can’t save with a button when > using a Filter. > > We created a form a couple of years back (on 7.5) using an AL with the > same Execution Options as the AL which I’m having a difficult time with. > Logging shows Passed Qualification for the AL but doesn’t create a ticket. > Even if I enter those same fields directly in Incident Interface Create it > shows me Sumit Successful: ID 000000000000206, but still doesn’t create a > ticket. Any ideas would be greatly appreciated or lead me to documentation > on this. I’ve searched but there doesn’t seem to be any. > > Thanks, > Ricki Haines > Liberty Medical > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"