What do you have in the AuthenticationInfo data of the XML.(That is usually where I have seen people get that type of error)
Fred ----- Original Message ----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, November 27, 2012 1:13 PM To: arslist@ARSLIST.ORG Subject: Web Service Error ** Hi All, I am attempting to use a web service to create a record in the HPD:Help Desk form using the OOB HPD_IncidentInterface_Create_WS and it is throwing the following error SEVERE: Servlet.service () for AxisServlet threw an exception ERROR 102: Required name parameter (field name in a parameter) is empty. Has anyone seen this before? What might I be missing? I have a feeling the issue is caused by the HPD:Help Desk and not the HPD:IncidientInterface_Create. Ironically if I send the same information via an email template, the Incident is created just fine. ARS 7.6.04 SP3 Mid Tier 7.6.04 SP3 Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
