Bryan,
Try checking what is the hostid which is valid, may be you can look at top right corner of Add/remove licenses, and also you can do Ipconfig/all to confirm that the hostid (mac address) which is getting recognized is the valid one or not. In one of the recent cases I saw that the hostid on the add/remove licenses which was seen in both the env’s were same, so just check if that is not the case. Also when the db would have been copied, the license_cache would have been copied as well, even though it should not pickup the same hostid , still it is good to confirm that. Ideally if the licenses are issued based on the physical mac address, arserver should be able to recognize that. To confirm , you can go to server information->licenses tab and check if licenses are recognized. Hope this helps. Regards Kapil Banwari From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of bryan Stevenson Sent: Friday, December 28, 2012 10:34 PM To: arslist@ARSLIST.ORG Subject: Restoring an ARSystem MS SQL DB to new Virtual Server Env ** I am attempting to duplicate our current Production ARSystem environment on physical servers to a Virtual Server Environment: I have installed AR Server and all appropriate modules. I want to take my current production SQL DB and restore it to my new virtual db server. What is the best method of doing this and are there any specific configuration changes needed after the restore of the DB to my new server? Specifically around licensing, because all my licenses came over from my current production system. I need to apply a new AR Server license and I'm getting the following message when attempting to do that: ARWARN [469] Warning, this key is not valid for this server. The preceding message occurred during the execution of active link AR System Licenses Console:Update License -- action 1. (ARNOTE 1101) Any help would be much appreciated. Bryan Stevenson bsteven...@usgs.gov _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"