Thanks. For some reason I thought I had seen a ITSM Patch 003. Maybe I was
just 'seeing things'. Or was it released but then recalled?

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of vaibhav wadekar
Sent: Monday, January 07, 2013 10:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004...

 

** 

HI Joe,

There is no Patch 003 for ITSM and yes patch 004 is available across
Platform ( AR, Approval, Midtier) and ITSM, SRM .

As far as known issues, you can visit below page

https://docs.bmc.com/docs/display/itsm7604/Known+issues+for+Service+Pack+4

Hope this helps.

Regards/Vaibhav 

 

On Mon, Jan 7, 2013 at 7:05 PM, Joe D'Souza <jdso...@shyle.net> wrote:

** 

Question 1

Although the versions and patch releases in the past had barely been
chronologically consistent, BMC has managed to do a fair job of keeping this
fairly consistent over the past few releases, both major and maintenance.

 

However I do not see a patch 003 for the ITSM application. I see one for the
AR Server, Approval, Atrium, RKM and almost all other complimentary tools
with the exception of the ITSM suite.

 

Was patch 003 never released for the ITSM suite??

 

Was it released and then recalled?

 

Question 2

Is patch 004 for 7.6.04 released for the whole suite? Are there any major
problems anyone had with it?

 

Joe

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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