There was no ITSM p3. They went from 2 to 4 to stay in line with the rest of the 7.6.04 package.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Tuesday, January 08, 2013 12:36 PM To: arslist@ARSLIST.ORG Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... ** Thanks. For some reason I thought I had seen a ITSM Patch 003. Maybe I was just 'seeing things'. Or was it released but then recalled? Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vaibhav wadekar Sent: Monday, January 07, 2013 10:17 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ARS, Atrium, ITSM, etc. 7.6.04 and patches 003 and 004... ** HI Joe, There is no Patch 003 for ITSM and yes patch 004 is available across Platform ( AR, Approval, Midtier) and ITSM, SRM . As far as known issues, you can visit below page https://docs.bmc.com/docs/display/itsm7604/Known+issues+for+Service+Pack+4 Hope this helps. Regards/Vaibhav On Mon, Jan 7, 2013 at 7:05 PM, Joe D'Souza <jdso...@shyle.net<mailto:jdso...@shyle.net>> wrote: ** Question 1 Although the versions and patch releases in the past had barely been chronologically consistent, BMC has managed to do a fair job of keeping this fairly consistent over the past few releases, both major and maintenance. However I do not see a patch 003 for the ITSM application. I see one for the AR Server, Approval, Atrium, RKM and almost all other complimentary tools with the exception of the ITSM suite. Was patch 003 never released for the ITSM suite?? Was it released and then recalled? Question 2 Is patch 004 for 7.6.04 released for the whole suite? Are there any major problems anyone had with it? Joe _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
