We have the same understanding. More I think about my actions it appears that when you create a web service the mid-tier becomes aware of it. When you update a web service, you have to tell the mid-tier. Here is what I did
Created a web service, we'll call it WS, and it appeared via the mid-tier. Added a field and the new field and the field did not appear. Renamed the web service as WS_old Created a new web service as WS. The added field appeared in WS_old but not in WS. Something must be tracking, saw WS_old as anew name and made the mid-tier aware but when WS was create, thought mid-tier already knows that name and didn't update. I am guessing but it is the only thing I can come up with. Have a great weekend. Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, January 18, 2013 3:40 PM To: arslist@ARSLIST.ORG Subject: Re: Web Service question ** This is my understanding of why that happens. The Mid-Tier is used as a 'client' for the WSDL. the WSDL is really stored in the AR Server. So when you do a change to the WSDL, the AR Server knows about the change.. And when you use that WSDL, the WSDL uses the mid-tier as a client. All the new changes to your WSDL thus do not impact the Mid-Tier. However, when you create a new field, while creating the WSDL or modifying it, you can see that field and hence can successfully save the WSDL. However, when processing it, its the Mid-Tier that does not see what field the WSDL is trying to reference. Hence you need to refresh the Mid-Tier not because you have some changes in the WSDL, but because the Mid-Tier has to be introduced to that new field. I'm hoping I have not confused you more :) or that my understanding is not incorrect. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Friday, January 18, 2013 3:20 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Web Service question Thanks Joe that did the trick. What I don't understand is that I have made other changes and did not have to reload the cache. The changes just appeared. Any ideas why? Mark From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, January 18, 2013 3:01 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Web Service question ** Mark, Amen to TGIF! I may go glacier climbing this weekend! Web services are serviced through the mid tier and require a reload of the mid-tier cache in order for the Mid-Tier to recognize that change. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Friday, January 18, 2013 12:45 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Web Service question Hi All & TGIF, If I add a field on a form, and then add the field to the web service is the field immediately available for use? Or is it similar to email templates where the email engine only checks every 30 minutes for changes? If so what is the default interval? Any way to speed that up? ARS 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315-453-2912 x5335 Mobile: 315-882.5360 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
