With the new docs.bmc.com documentation I find that I am spending time looking through the documentation in cases where previously I would have either sent the PDF to a power user, trainer, process owner, etc. and tell read up or exporting pertinent pieces of a document and emailing it. True I can export the full document to PDF but then the user doesn't benefit from updates to the documentation, new versions as we upgrade, etc. It is not appropriate to give these people full access under our Support ID.
There is a new idea Allow different level of access to BMC web sites linked to Support ID <https://communities.bmc.com/communities/ideas/1728> on BMC Communities. Is this something you encounter in our environment also? Jason _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
