Another possibility is there is an active link changing the menu. In order to attach a menu to a field there must be an original menu on the field. The $MENU$ pattern is applies against that original menu only, and will fail if the menu is changed. I know it worked that way in 6.3 and would be surprised if it is not the same in 7.6.
Mark -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Wednesday, February 20, 2013 11:11 AM To: arslist@ARSLIST.ORG Subject: Re: $MENU$ pattern Problem in Remedy 7.6 $MENU$ works Sounds to me like maybe there is an attribute the Menu uses that is not getting set (Example) 'ztmpkeyword'=$53687913$ ($53687913$ is not getting set) Doug -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Wednesday, February 20, 2013 11:07 AM To: arslist@ARSLIST.ORG Subject: Re: $MENU$ pattern Problem in Remedy 7.6 I seem to recall that pattern matching a search menu never worked for me back on ARS 7.0.1, it would never see a match even when the field value did match a value found by the search menu. I don't know if that has changed in the last few years with newer versions. -Rick ___________________________ Rick Westbrock QMX Support Services -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Wednesday, February 20, 2013 5:37 AM To: arslist@ARSLIST.ORG Subject: Re: $MENU$ pattern Problem in Remedy 7.6 What menu do you have attached to the field(s)? Without the pattern matching does the menu on the field(s) work? Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Heba Hashem, Vodafone Egypt Sent: Wednesday, February 20, 2013 6:53 AM To: arslist@ARSLIST.ORG Subject: $MENU$ pattern Problem in Remedy 7.6 ** Dears, Please I need a support form you as when I put $MENU$ pattern in some fields in Remedy 7.6 I can't submit any record on this form as I got the below error although when I remove them,it's working well. ARERR [552] The SQL database operation failed. : 536870935 ARERR [552] The SQL database operation failed. : 536870981 Heba Hashem SYSTEM ANALYST Customer Management Vodafone Egypt Telec. SA Mobile: +20 (10) 07033053 Email: heba.has...@vodafone.com vodafone.com.eg ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
