Heba,

If someone hasn't mentioned already, you could try setting the Display Type 
property of the field to "Drop-Down List".  That should only allow people to 
select from the list.

I had some issue with $MENU$ a while back, maybe on 6.x - but maybe it was my 
fault (user error).  If you want to pursue it, maybe check the patches for your 
version to see -

David Durling
University of Georgia

> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Anderson, Douglas W.
> Sent: Thursday, February 21, 2013 9:46 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: $MENU$ pattern Problem in Remedy 7.6
> 
> >SQL might give you better clues directly. Suggest you turn on database
> >logging, generate the error, then look in the log file to see what
> >command was actually being sent to the database & resulted in the error.
> >
> >If the pattern match is not going to work, you can accomplish the same
> >result via workflow. It's just more work.
> >
> >Best,
> >Doug Anderson
> >Mayo Clinic
> >
> >
> >Original message:
> >Date:    Wed, 20 Feb 2013 12:52:41 +0000
> >From:    "Heba Hashem, Vodafone Egypt"
> <heba.has...@vodafone.com>
> >Subject: $MENU$ pattern Problem in Remedy 7.6
> >
> >Dears,
> >
> >Please I need a support form you as when I put $MENU$ pattern in some
> >fields in Remedy 7.6 I can't submit any record on this form as I got
> >the below error although when I remove them,it's working well.
> >
> >ARERR [552] The SQL database operation failed. : 536870935
> >
> >ARERR [552] The SQL database operation failed. : 536870981
> >
> >
> >Heba Hashem
> >SYSTEM ANALYST
> >Customer Management
> >Vodafone Egypt Telec. SA
> >Mobile: +20 (10) 07033053
> >Email: heba.has...@vodafone.com
> >
> >
> >[Vodafone]<http://www.vodafone.com.eg/>
> >
> >vodafone.com.eg <http://www.vodafone.com.eg
> ><http://www.vodafone.com.eg/>>
> >
> >
> >
> 
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