All,

I am a one developer shop so without any sidekick to discuss with -

Windows Server 2008 R2 Enterprise
ARS 8.1
ITSM 8.1
Oracle 11g

Goal: Remedy People Records need to be in sync with Active Directory (AD)

I successfully configured ARDBC
Created Vendor form
Created People Staging form
Created Escalation to push AD data from Vendor form to Staging form

Question –
The last time I configured ARDBC, Remedy used the SHR:People form so AD data 
went from the Staging form to SHR:People. For 8.1, should Staging form data be 
pushed directly to the CTM:People?

Thank you,

Sandra Hennigan
Remedy Developer


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