I'm still using ITSM 5.5!!!!

On Wed, Feb 27, 2013 at 10:12 AM, Longwing, LJ CTR MDA/IC <
lj.longwing....@mda.mil> wrote:

> Well, that certainly explains why I don't remember it :)....never used
> ITSM back then :)
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of pritch
> Sent: Wednesday, February 27, 2013 8:07 AM
> To: arslist@ARSLIST.ORG
>  Subject: Re: Active Directory and People Records
>
> I believe back in the V5 and V6 days it was SHR:People.
>
> ----- Original Message -----
> From: "LJ CTR MDA Longwing/IC" <lj.longwing....@mda.mil>
> To: arslist@ARSLIST.ORG
> Sent: Wednesday, February 27, 2013 10:02:40 AM
> Subject: Re: Active Directory and People Records
>
> Sandra,
> I don't recall ever hearing about a 'SHR:People' form, but I can confirm
> for you that CTM:People is the 'People' form, so if your intent is to sync
> to People, yes, that's the form you are looking for.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
> Sent: Wednesday, February 27, 2013 7:26 AM
> To: arslist@ARSLIST.ORG
> Subject: Active Directory and People Records
>
> **
>
> All,
>
>
>
> I am a one developer shop so without any sidekick to discuss with -
>
>
>
> Windows Server 2008 R2 Enterprise
>
> ARS 8.1
>
> ITSM 8.1
>
> Oracle 11g
>
>
>
> Goal: Remedy People Records need to be in sync with Active Directory (AD)
>
>
>
> I successfully configured ARDBC
>
> Created Vendor form
>
> Created People Staging form
>
> Created Escalation to push AD data from Vendor form to Staging form
>
>
>
> Question –
>
> The last time I configured ARDBC, Remedy used the SHR:People form so AD
> data went from the Staging form to SHR:People. For 8.1, should Staging form
> data be pushed directly to the CTM:People?
>
>
>
> Thank you,
>
>
>
> Sandra Hennigan
>
> Remedy Developer
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
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>



-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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