I'm also still supporting an ITSM v5 install (w/ V6.3 ARS). Some clients are happy (content) with what they've got and just don't want to upgrade their systems.
----- Original Message ----- From: "Warren R. Baltimore II" <warrenbaltim...@gmail.com> To: arslist@ARSLIST.ORG Sent: Wednesday, February 27, 2013 10:36:47 AM Subject: Re: Active Directory and People Records ** I'm still using ITSM 5.5!!!! On Wed, Feb 27, 2013 at 10:12 AM, Longwing, LJ CTR MDA/IC < lj.longwing....@mda.mil > wrote: Well, that certainly explains why I don't remember it :)....never used ITSM back then :) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of pritch Sent: Wednesday, February 27, 2013 8:07 AM To: arslist@ARSLIST.ORG Subject: Re: Active Directory and People Records I believe back in the V5 and V6 days it was SHR:People. ----- Original Message ----- From: "LJ CTR MDA Longwing/IC" < lj.longwing....@mda.mil > To: arslist@ARSLIST.ORG Sent: Wednesday, February 27, 2013 10:02:40 AM Subject: Re: Active Directory and People Records Sandra, I don't recall ever hearing about a 'SHR:People' form, but I can confirm for you that CTM:People is the 'People' form, so if your intent is to sync to People, yes, that's the form you are looking for. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Hennigan, Sandra Sent: Wednesday, February 27, 2013 7:26 AM To: arslist@ARSLIST.ORG Subject: Active Directory and People Records ** All, I am a one developer shop so without any sidekick to discuss with - Windows Server 2008 R2 Enterprise ARS 8.1 ITSM 8.1 Oracle 11g Goal: Remedy People Records need to be in sync with Active Directory (AD) I successfully configured ARDBC Created Vendor form Created People Staging form Created Escalation to push AD data from Vendor form to Staging form Question – The last time I configured ARDBC, Remedy used the SHR:People form so AD data went from the Staging form to SHR:People. For 8.1, should Staging form data be pushed directly to the CTM:People? Thank you, Sandra Hennigan Remedy Developer _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" -- Warren R. Baltimore II Remedy Developer 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
