Sigh... Warren... stay there as long as you can!!

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II
Sent: Wednesday, February 27, 2013 9:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Active Directory and People Records

** I'm still using ITSM 5.5!!!!
On Wed, Feb 27, 2013 at 10:12 AM, Longwing, LJ CTR MDA/IC 
<lj.longwing....@mda.mil<mailto:lj.longwing....@mda.mil>> wrote:
Well, that certainly explains why I don't remember it :)....never used ITSM 
back then :)

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of pritch
Sent: Wednesday, February 27, 2013 8:07 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Active Directory and People Records

I believe back in the V5 and V6 days it was SHR:People.

----- Original Message -----
From: "LJ CTR MDA Longwing/IC" 
<lj.longwing....@mda.mil<mailto:lj.longwing....@mda.mil>>
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Sent: Wednesday, February 27, 2013 10:02:40 AM
Subject: Re: Active Directory and People Records

Sandra,
I don't recall ever hearing about a 'SHR:People' form, but I can confirm for 
you that CTM:People is the 'People' form, so if your intent is to sync to 
People, yes, that's the form you are looking for.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Hennigan, 
Sandra
Sent: Wednesday, February 27, 2013 7:26 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Active Directory and People Records

**

All,



I am a one developer shop so without any sidekick to discuss with -



Windows Server 2008 R2 Enterprise

ARS 8.1

ITSM 8.1

Oracle 11g



Goal: Remedy People Records need to be in sync with Active Directory (AD)



I successfully configured ARDBC

Created Vendor form

Created People Staging form

Created Escalation to push AD data from Vendor form to Staging form



Question -

The last time I configured ARDBC, Remedy used the SHR:People form so AD data 
went from the Staging form to SHR:People. For 8.1, should Staging form data be 
pushed directly to the CTM:People?



Thank you,



Sandra Hennigan

Remedy Developer



_ARSlist: "Where the Answers Are" and have been for 20 years_

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--
Warren R. Baltimore II
Remedy Developer
410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20 years_

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