I hear you Lisa, I have inherited systems where previous admins have used
spaces in the group names which frustrates me when looking at users who
belong to multiple groups with spaces in the names. It's even more fun when
a group name has multiple spaces.

 

-Rick

 

 

___________________________

Rick Westbrock

QMX Support Services

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lisa Kemes
Sent: Friday, March 01, 2013 6:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: RequestID of Remedy Group

 

** I wish the items in the Group List box on the User Form were dilineated
by a semi colon like the ones in the Computed Group List.  It would be so
much easier for a newbie like me to differentiate each group name.  But
maybe that just comes with more experience.

On Thu, Feb 28, 2013 at 3:58 PM, Mueller, Doug <doug_muel...@bmc.com> wrote:

Everyone,


Actually.....

You need to be careful because the Group List is the list of EXPLICIT groups
you
are a member of.  These are the groups to which you are specifically
assigned.

There are also the Computed Groups of which you may be a member based on
your
membership in the various explicit group assignments and your login name.
These
are in a different read-only field on the User form that is updated for you
by the
system to show which ones you matched.

Then, there is the hierarchical group feature which if used means that you
being
explicitly assigned to one group may also grant you permissions to other
groups
which are below you in the hierarchy.

Next, there is the Public group which of course grants you some permissions
but as
everyone is in this group, you can assume this group.

At you know what groups you are a member of.

Of course, you dynamically become a member of the Submitter and Assignee
groups
based on your login ID being in the corresponding fields on per record basis
as
well.

OK, this finally gives you the list of all groups of which you have access.


So, depending on what the purpose of getting this list is, remember, there
are all
kinds of issues with getting the group list -- is it the explicit group list
or the
expanded group lists that tell you what you additionally have access to.


Then, if you are using this to determine access, you need to consider both
the
direct group assignment of permissions and the row level security permission
assignment and then the presence of any group in your expanded group lists
being in
data fields....  But, that is a discussion for a different day.

I hope this helps,

Doug Mueller

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Thursday, February 28, 2013 5:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: RequestID of Remedy Group

That'll only give you ITSM permissions, the 'Group List' field in the User
form will give you the rest.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rem_Developer
Sent: Thursday, February 28, 2013 12:19 AM
To: arslist@ARSLIST.ORG
Subject: Re: RequestID of Remedy Group

**

CTM:People Group Association. Query for particular User..



Dhananjay



From: Sayali Mahajan [via ARS (Action Request System)] [mailto:ml-node+
<mailto:ml-node%2B> [hidden email]]
Sent: 28 February 2013 12:22
To: Dhananjay Deshpande
Subject: RequestID of Remedy Group



**

Hi,



Is there a query/table to get the RequestIDs of all groups connected to a
Remedy User?

Any help will be appreciated.  Thanks in advance.





Regards,

Sayali

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