Jayesh - Did you see issues like this prior to SP4?
From: jayesh panchal <jhpancha...@gmail.com> To: arslist@ARSLIST.ORG, Date: 03/26/2013 10:03 AM Subject: Re: Remedy 7.6.04 -Corrupt Cache / Corrupt Fields Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> ** Upgrade to sp4 On Mar 26, 2013 8:27 PM, "Chris Wilson" <christopher.j.wil...@stls.frb.org > wrote: All, We are experiencing issues with cache corruption in Remedy 7.6.04. For example, certain fields become corrupt, such as the Assignee Field in Incident Management. The field becomes collapsed and non-functional. The only work-around we have found is to delete the mid-tier caches during mid-tier recycles and delete the user's browser cache. The issues are mainly occurring on the Assignee Field, however, we have noticed other anomolies in the Notes field and other random fields. The work-around of deleting the mid-tier caches / clearing the users' browser cache only seems to work for about a week and then the issue returns. Has anyone else experienced this issue? Thank you, Chris Wilson _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
