Personally I would add new fields in an overlay, if you use existing BMC
fields there's no telling when they might start using them in the future and
there's no way to predict the interaction between their code and yours.

 

-Rick

 

P.S. Do Unusers have unbirthdays? I think I am getting punchy on a Friday
afternoon.

 

___________________________

Rick Westbrock

QMX Support Services

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Friday, March 29, 2013 8:15 AM
To: arslist@ARSLIST.ORG
Subject: Unuser fields in the Incident

 

** 

Hi All,

 

Are there any fields in the Incident that are there but not being used?
There are 32 'z1D Char##' fields. I have seen some workflow where some are
used but if it was known for certain that some are not used anywhere then I
could just use one for some workflow/notifications that I need to do. I
really would prefer not to create new fields if I can just use an existing
temp fields.

 

ITSM 7.6.04

 

Thanks

Mark

 

Mark Brittain

Remedy Developer

ITILv3 Foundation

NaviSite - A Time Warner Cable Company

mbritt...@navisite.com

Office: 315-453-2912 x5335

Mobile: 315-882.5360

email-Logo-031813

 

 

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