I would suggest to create BMC Support ticket for this if BMC Remedy Integrating Guide is not helping you.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: Tuesday, April 23, 2013 12:41 PM To: arslist@ARSLIST.ORG Subject: Re: AD Integration ** Hi Kiran. Can you please help me how to do the below request. Regards. Karthick On Wednesday, 17 April 2013, Hullule, Kiran wrote: ** Yes you can achieve this. The Authentication Login Name field (field id 117) on the User form interacts with the User Name field in the Login dialog box according to the following rules: If the Authentication Login Name field is present on the User form (this field has a value of your LDAP login name) the value contained in this field is used for authentication (Refer +VL call in plugin logs) instead of the name entered in the User Name field in the Login dialog box. For backwards compatibility, if the Authentication Login Name field is not present on the User form or the value in this field is NULL, then the user is authenticated with the information entered in the User Name field in the Login dialog box and that authentication will be based on Local remedy authentication. To accomplish this you MUST have Cross Reference Blank Password parameter set to True (i.e. Blank password in User form for the user). From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<javascript:_e(%7b%7d,%20'cvml',%20'arslist@ARSLIST.ORG');>] On Behalf Of Karthick S Sent: Wednesday, April 17, 2013 12:57 PM To: arslist@ARSLIST.ORG<javascript:_e(%7b%7d,%20'cvml',%20'arslist@ARSLIST.ORG');> Subject: Re: AD Integration ** Hi Kiran. One question for you. In my org. We have existing user profiles if we need to authenticate those users without changing their login name. Is there any way to achieve it. I seem one of the BMC doc and tried creating login alias name Field ID 117. But nothing works. Regards Karthick On Monday, 15 April 2013, Hullule, Kiran wrote: ** Glad to help. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: Monday, April 15, 2013 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: AD Integration ** Hi Kiran, It works fine and Special thanks for your support and help. Regards, Karthick S On Fri, Apr 12, 2013 at 8:55 PM, Karthick S <karthick...@gmail.com> wrote: Hi Kiran. I ll chk n let u know On Friday, 12 April 2013, Hullule, Kiran wrote: ** Karthick, Please remove these 2 lines from your ar.cfg and restart AR Service to see the results: AREA-Hub-Plugin: my_area_plug-in.dll Plugin: areahub.dll Plugin server thinks your arealdap plugin is setup for hub but in real it's not. Give it a try. Regards, Kiran H From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Thursday, April 11, 2013 4:13 AM To: _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Thanks and Regards, Karthick S _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
