Hello Govind,

Please make sure the PATH is pointing to a required 32 / 64-bit lib..


Thanks
Anay..

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Govind M
Sent: Wednesday, April 10, 2013 1:14 PM
To: arslist@ARSLIST.ORG
Subject: ARERR 8755 error message for ARSYS.ARF.WEBSERVICE

**
Hi All,

Request your expertise advice for the below error.

ARERR 8755 error message for ARSYS.ARF.WEBSERVICE

What happened is, upgrading patch 9 in ARS 7.1 in unix environment had failed 
to set the environment path of <Application installtion dir>/bin in 
LD_LIBRARY_PATH and java path which we provided during installation. When we 
restart the ARSystem, it failed to load Java and webservice plugins and gives 
HPI library error. We have a case  opened with BMC. As per their suggestion, 
after exporting <Application installtion dir>/bin in LD_LIBRARY_PATH, tried 
separately initiating  Arplugin process, once arsystem is up which loaded Web 
service and other plugins properly. For this activity, we have commented the 
arplugin line item in armonitor.conf.

But can't able to figure out, why we  are getting these ARERROR 8755 and HPI 
library error only when we start the ars with uncommenting arplugin line item 
in armontior.conf.  What is the cause for these errors which is not appearing 
on separate initialization of arplugin..?

Thanks,
Govind







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