Sandra, I haven't specifically tried it from an active link, but what about using the "file" URI: PERFORM-ACTION-OPEN-URL new *file://*<SERVER>/Network/ChangeTemplate
http://en.wikipedia.org/wiki/File_URI_scheme Thad On Wed, Jun 5, 2013 at 8:25 AM, Hennigan, Sandra <sandra.henni...@usdoj.gov>wrote: > ** > > Windows 2008 r2**** > > Oracle 11g**** > > ARS 8.1**** > > ITSM 8.1**** > > ** ** > > We have a need to open Windows Explorer from a CHG ticket so that the user > has access to all of the change documents, i.e.Scope, PMP, BCA templates. > **** > > ** ** > > Back in the WUT days, I would have added a button and created an Active > Link with a Run process to:**** > > C:\Windows\explorer.exe \\<SERVER>\Network\ChangeTemplates**** > > ** ** > > Works great from the WUT. Not so with the Mid-Tier. I’v tried using **** > > $PROCESS$ C:\Windows\explorer.exe \\<SERVER>\Network\ChangeTemplates and * > *** > > PERFORM-ACTION-OPEN-URL C:\Windows\explorer.exe > \\<SERVER>\Network\ChangeTemplates**** > > ** ** > > Any other ideas?**** > > ** ** > > Thank you,**** > > ** ** > > Sandra Hennigan**** > > Remedy Developer**** > > ** ** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
