I will second this sentiment. This is a Admin's dream come true. Upgrade with 
Zero downtime! I totally fail to understand how people would not be interested 
in it even if they do not plan an upgrade in the near future. Has to happen 
sometimes!
I will definitely vote for it.



Shafqat Ayaz




>________________________________
>From: "richard....@bwc.state.oh.us" <richard....@bwc.state.oh.us>
>To: arslist@ARSLIST.ORG 
>Sent: Tuesday, July 30, 2013 10:09 PM
>Subject: Re: 7.6.04 Upgrade to 8.1
>
>
>
>** 
>Given this description it brings up the question as to why you would NOT want 
>it.
>Upgrades, etc. can take days of downtime during the process with no 
>availability while
>it’s happening. It sounds like most of the synchronizing has been worked out 
>and not
>much work remains – so why not do the sprint to the finish line with it? I’d 
>vote for it
>especially so my customers can have a seamless experience (and so I don’t have 
>to spend
>weekends at work and on the phone to get it up and running……).  Why vote? 
>You’re
>almost there. Do it.
> 
>From:Action Request System discussion list(ARSList) 
>[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
>Sent: Tuesday, July 30, 2013 3:00 PM
>To: arslist@ARSLIST.ORG
>Subject: Re: 7.6.04 Upgrade to 8.1
> 
>** 
>Tom (and others who responded),
> 
>The "feature" of zero-down time and the demonstration at WWRUG 2012 was a lab 
>demo to show a
>concept that we had taken from design into prototype to gage interest from the 
>customer base.
> 
>To be clear, it is not present in any release of the product at this time.
> 
>We are still gaging customer interest and I will say unfortunately, the 
>interest expressed in this topic has
>not been as strong as several of us expected.  There is interest – don't get 
>me wrong – but there are other
>things that are generating much more concern from customers.  There is still a 
>contingent struggling to get
>this capability added to an upcoming release – but nothing has made it yet.
> 
> 
>The functionality we demonstrated was true zero-down time.  It creates 
>parallel metadata tables with new
>and old definitions and different servers pointing to different sets – ALL ON 
>THE SAME DATA TABLES.  Lots of
>work went in to handle deleted fields (delete is deferred because the old 
>version is still using the fields) and
>to even handle cases where archgid changes field IDs (extra view forms are put 
>in place so that both old and
>new use the IDs they expect and all is in place).
> 
>Both old and new versions of the applications were available and running 
>through different servers in the
>server group so you could confirm that all was ready before you flipped the 
>switch.
> 
>If any system went down, it came back up looking at its set of definitions so 
>everything is robust and
>recoverable while in this mixed mode.
> 
>We went so far as to have servers running the old app have a signal to load 
>and prepare the new definitions
>in the background while continuing to run the old version so when they were 
>signaled to go live, they finished
>any current API call in the old version and any new API call started working 
>with the new version for absolute
>zero down time transition at the server.
> 
>This means that any program or integration has zero interruption or disruption.
> 
>Now, the interactive user through the mid-tier has the issue of caching.  
>Depending on whether an immediate
>update occurs or you are just going to let the next interval check do it, it 
>may be instant to a few minutes
>before the updates are reflected to the client and there is going to be a 
>performance slowdown that will be
>noticeable as things are reloaded (kind of like a first time reload after 
>mid-tier startup) and then changed
>screens will show up.  So, they are never down, but there is a short time of 
>affect on interaction of users.
> 
> 
>This is not fantasy as we have prototyped it and it was what was demonstrated 
>at WWRUG and it does work.
> 
>If you have not entered your vote for this feature on the BMC Communities AR 
>System thread Ideas entry
>for this feature (this is an area where you or BMC posts enhancement requests 
>and the community can vote
>on it to show interest – higher vote totals help push features up the list for 
>implementation), please enter
>your vote to show support for the idea.
> 
> 
>This does not mean no work for the Administrator during an upgrade, but it 
>means no end user outage for
>an upgrade.  It should also help reliability and success of an upgrade in a 
>dramatic way as you can test and
>verify and make any corrections in the new version before go live.  It also 
>should remove the I have to do
>everything under time pressure in the middle of the night on a weekend issue 
>to avoid customer downtime
>as much as possible topic.  So, a win for everyone all around.
> 
> 
>I hope this confirms and clarifies this capability, what it is and where it is.
> 
>Doug Mueller
> 
>From:Action Request System discussion list(ARSList) 
>[mailto:arslist@ARSLIST.ORG] On Behalf Of Tom Shurmur
>Sent: Monday, July 15, 2013 6:57 PM
>To: arslist@ARSLIST.ORG
>Subject: 7.6.04 Upgrade to 8.1
> 
>** 
>Howdy Listers,
> 
>We are about to embark on upgrading from 7.6.04 to 8.1 on a windows platform 
>using MS-SQL. Has anyone used the No Downtime Upgrade method that was 
>presented at last year’s WWRUG to move from 7.6.04 to 8.1? If so, was it 
>smooth or bumpy ride?
> 
>We will be standing up a test system with 2 app VMs and a DB to test this 
>approach.
> 
>I look forward to your feedback
> 
>Tom Shurmur
>Sr Remedy Developer
>Froedtert Health System
>_ARSlist: "Where the Answers Are" and have been for 20 years_
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>

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