Hi All,
We have Sequence issue in Request ID while creating tickets in prod Remedy . Here are the few example numbers seem to be jumping and skipping the next in sequence. 000000002930522 000000002930521 000000002930518 000000002930515 I have replicated the issue in Dev box and it seems to be working fine with sequence order. I have noticed the ar.cfg file and it has Next-ID-Commit: F and Next Request ID Block Size 1. i couldn't find the same in Production ar.cfg file. I tried adding those details, but still nothing happens. do i really need to restart the services. Please provide your idea on this. Remedy Version is 7.1 Patch 006 Windows 2003 SQL 2005 DB ** ** *Thanks and Regards,* *Karthick S* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
