Hi Snehal, Thanks for the mail.
I have one doubt, it works fine in Dev remedy server with the parameter detail. Please correct me if i am wrong. *Next-ID-Commit: F* *NextID-Block-Size: 1* On Tue, Aug 20, 2013 at 3:20 PM, snehal mhaske <snehal.mha...@vyomlabs.com>wrote: > ** > > Hi Karthick,** > > ** ** > > *Next-ID-Commit* : When the system generates the next ID number for a > record in the**** > > database, it performs a new commit transaction if this parameter is set to > T**** > > (true). If the parameter is set to F (false), the transaction to generate > the next**** > > ID is included as part of the create entry transaction. *Set the value to > **T **to* > > *increase efficiency and for debugging*. The default is F.**** > > ** ** > > *NextID-Block-Size* : Allocates next IDs in blocks rather than one at a > time. Allocating in blocks**** > > increases performance during a create operation.**** > > *Edit the **NextID-Block-Size **value to a positive number (up to 1000), > for* > > *example: **NextID-Block-Size: 50*** > > The default value is 1. If 0 or a negative number (for example, -1) is > used,**** > > the server will use the default value of 1.**** > > You do not need to restart the server for the change to take effect. The** > ** > > option is started immediately.**** > > To disable this option, set the value of NextID-Block-Size to 1, or remove > **** > > the parameter from the configuration file. Note that this option does not* > *** > > work with Informix databases.**** > > ** ** > > I would suggest, to add both the parameters in ar.cfg on Prod box. Set the > values as follows:**** > > *Next-ID-Commit: T* > > *NextID-Block-Size: 100* > > ** ** > > Regards,**** > > Snehal**** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Karthick S > *Sent:* Tuesday, August 20, 2013 9:42 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Sequence issue in Request ID while creating tickets**** > > ** ** > > ** **** > > Hi All,**** > > ** ** > > We have Sequence issue in Request ID while creating tickets in prod Remedy > . Here are the few example numbers seem to be jumping and skipping the next > in sequence.**** > > ** ** > > 000000002930522**** > > 000000002930521**** > > 000000002930518**** > > 000000002930515**** > > ** ** > > I have replicated the issue in Dev box and it seems to be working fine > with sequence order. I have noticed the ar.cfg file and it has > Next-ID-Commit: F and Next Request ID Block Size 1. i couldn't find the > same in Production ar.cfg file.**** > > ** ** > > I tried adding those details, but still nothing happens. do i really need > to restart the services.**** > > ** ** > > Please provide your idea on this.**** > > ** ** > > Remedy Version is 7.1 Patch 006**** > > Windows 2003**** > > SQL 2005 DB**** > > **** > > **** > > *Thanks and Regards,***** > > *Karthick S***** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- ** ** *Thanks and Regards,* *Karthick S* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
