LG, Have you tried $BROWSER$.
This keyword has existed for a while. Here is an OLD KB article https://kb.bmc.com/infocenter/index?page=content&id=KA335773&actp=search&viewlocale=en_US&searchid=1380139054044 that gives examples of the return from this for ARS 5.0 through 6.0 I TOLD YOU IT WAS OLD. but it gives you an example of what to expect as a return. The browser name and a version. Does this give you what you need? Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of L G Robinson Sent: Wednesday, September 25, 2013 12:53 PM To: arslist@ARSLIST.ORG Subject: Detecting browser type in workflow ** H i Folks, Does anyone have a workflow technique for detecting the type of browser that the Mid-tier user is using? I want to try to adjust the view based on the browser type. Thanks. Larry ARS: 7.6.04 SP3 201201302357 on Solaris 10 Midtier: 7.6.04 SP3 201208101612 Hotfix on Tomcat Tomcat: 6.0.35 on RH Linux Oracle: 11.2.0.3.0 on Solaris 10 Larry Robinson Remedy Developer / Administrator NC State University Raleigh, NC _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
