Hi Jason, JavaScript was where I was heading with my first post. Can you help me get started with that? Do you have any examples? Where does the JavaScript go and how do you get the results back into workflow where you can do stuff with it?
Thanks.
Larry
On Wed, Sep 25, 2013 at 5:03 PM, Jason Miller <jason.mil...@gmail.com>wrote:
> **
> That seems to match what I am seeing. You might be better off running
> some JavaScript to capture the browser.
>
> The top three entries are non-IE
> 1:52:58 - Android / Chrome
> 1:53:29 - Win 7 / Chrome
> 1:57:16 - iOS 6 / Safari
>
> Firefox shows as Netscape7 but it is not (knowing) pictured below.
>
> [image: Inline image 2]
>
>
> On Wed, Sep 25, 2013 at 1:31 PM, L G Robinson <n...@ncsu.edu> wrote:
>
>> **
>> Hi Doug,
>>
>> Thanks for the reply. That certainly sounds like exactly what I was
>> looking for. I had forgotten about that keyword.
>>
>> I tried to view the article that you referenced but I got "Article Not
>> Found". Must be REEEALY old. ;-)
>>
>> The documentation for $BROWSER$ says this:
>>
>> The browser (Internet Explorer or other) being used in the current
>> session. If the browser is anything other than Internet Explorer, Netscape
>> is returned.
>> For BMC Remedy User, an empty string ("") is returned. This keyword is
>> NULL on the server.
>>
>>
>> Is that accurate? I'll give it a try and see what is reported.
>>
>> Thanks.
>> Larry
>>
>>
>> On Wed, Sep 25, 2013 at 3:59 PM, Mueller, Doug <doug_muel...@bmc.com>wrote:
>>
>>> **
>>>
>>> LG,****
>>>
>>> ** **
>>>
>>> Have you tried $BROWSER$.****
>>>
>>> ** **
>>>
>>> This keyword has existed for a while.****
>>>
>>> ** **
>>>
>>> Here is an OLD KB article****
>>>
>>> ** **
>>>
>>>
>>> https://kb.bmc.com/infocenter/index?page=content&id=KA335773&actp=search&viewlocale=en_US&searchid=1380139054044
>>> ****
>>>
>>> ** **
>>>
>>> that gives examples of the return from this for ARS 5.0 through 6.0 I
>>> TOLD YOU IT WAS OLD. but it gives****
>>>
>>> you an example of what to expect as a return. The browser name and a
>>> version.****
>>>
>>> ** **
>>>
>>> Does this give you what you need?****
>>>
>>> ** **
>>>
>>> Doug Mueller****
>>>
>>> ** **
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> arslist@ARSLIST.ORG] *On Behalf Of *L G Robinson
>>> *Sent:* Wednesday, September 25, 2013 12:53 PM
>>> *To:* arslist@ARSLIST.ORG
>>> *Subject:* Detecting browser type in workflow****
>>>
>>> ** **
>>>
>>> ** ****
>>>
>>> H****
>>>
>>> i Folks,****
>>>
>>> ** **
>>>
>>> Does anyone have a workflow technique for detecting the type of browser
>>> that the Mid-tier user is using? I want to try to adjust the view based on
>>> the browser type.****
>>>
>>> ** **
>>>
>>> Thanks.****
>>>
>>> Larry****
>>>
>>> ** **
>>>
>>> ARS: 7.6.04 SP3 201201302357 on Solaris 10****
>>>
>>> Midtier: ****
>>>
>>> 7.6.04 SP3 201208101612 Hotfix****
>>>
>>> on Tomcat****
>>>
>>> Tomcat: ****
>>>
>>> 6.0.35****
>>>
>>> on RH Linux****
>>>
>>> Oracle: 11.2.0.3.0 on Solaris 10****
>>>
>>> Larry Robinson****
>>>
>>> Remedy Developer / Administrator****
>>>
>>> NC State University****
>>>
>>> Raleigh, NC****
>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
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