That seems to match what I am seeing. You might be better off running some JavaScript to capture the browser.
The top three entries are non-IE
1:52:58 - Android / Chrome
1:53:29 - Win 7 / Chrome
1:57:16 - iOS 6 / Safari
Firefox shows as Netscape7 but it is not (knowing) pictured below.
[image: Inline image 2]
On Wed, Sep 25, 2013 at 1:31 PM, L G Robinson <n...@ncsu.edu> wrote:
> **
> Hi Doug,
>
> Thanks for the reply. That certainly sounds like exactly what I was
> looking for. I had forgotten about that keyword.
>
> I tried to view the article that you referenced but I got "Article Not
> Found". Must be REEEALY old. ;-)
>
> The documentation for $BROWSER$ says this:
>
> The browser (Internet Explorer or other) being used in the current
> session. If the browser is anything other than Internet Explorer, Netscape
> is returned.
> For BMC Remedy User, an empty string ("") is returned. This keyword is
> NULL on the server.
>
>
> Is that accurate? I'll give it a try and see what is reported.
>
> Thanks.
> Larry
>
>
> On Wed, Sep 25, 2013 at 3:59 PM, Mueller, Doug <doug_muel...@bmc.com>wrote:
>
>> **
>>
>> LG,****
>>
>> ** **
>>
>> Have you tried $BROWSER$.****
>>
>> ** **
>>
>> This keyword has existed for a while.****
>>
>> ** **
>>
>> Here is an OLD KB article****
>>
>> ** **
>>
>>
>> https://kb.bmc.com/infocenter/index?page=content&id=KA335773&actp=search&viewlocale=en_US&searchid=1380139054044
>> ****
>>
>> ** **
>>
>> that gives examples of the return from this for ARS 5.0 through 6.0 I
>> TOLD YOU IT WAS OLD. but it gives****
>>
>> you an example of what to expect as a return. The browser name and a
>> version.****
>>
>> ** **
>>
>> Does this give you what you need?****
>>
>> ** **
>>
>> Doug Mueller****
>>
>> ** **
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *L G Robinson
>> *Sent:* Wednesday, September 25, 2013 12:53 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Detecting browser type in workflow****
>>
>> ** **
>>
>> ** ****
>>
>> H****
>>
>> i Folks,****
>>
>> ** **
>>
>> Does anyone have a workflow technique for detecting the type of browser
>> that the Mid-tier user is using? I want to try to adjust the view based on
>> the browser type.****
>>
>> ** **
>>
>> Thanks.****
>>
>> Larry****
>>
>> ** **
>>
>> ARS: 7.6.04 SP3 201201302357 on Solaris 10****
>>
>> Midtier: ****
>>
>> 7.6.04 SP3 201208101612 Hotfix****
>>
>> on Tomcat****
>>
>> Tomcat: ****
>>
>> 6.0.35****
>>
>> on RH Linux****
>>
>> Oracle: 11.2.0.3.0 on Solaris 10****
>>
>> Larry Robinson****
>>
>> Remedy Developer / Administrator****
>>
>> NC State University****
>>
>> Raleigh, NC****
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
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