That seems to match what I am seeing. You might be better off running some JavaScript to capture the browser.
The top three entries are non-IE 1:52:58 - Android / Chrome 1:53:29 - Win 7 / Chrome 1:57:16 - iOS 6 / Safari Firefox shows as Netscape7 but it is not (knowing) pictured below. [image: Inline image 2] On Wed, Sep 25, 2013 at 1:31 PM, L G Robinson <n...@ncsu.edu> wrote: > ** > Hi Doug, > > Thanks for the reply. That certainly sounds like exactly what I was > looking for. I had forgotten about that keyword. > > I tried to view the article that you referenced but I got "Article Not > Found". Must be REEEALY old. ;-) > > The documentation for $BROWSER$ says this: > > The browser (Internet Explorer or other) being used in the current > session. If the browser is anything other than Internet Explorer, Netscape > is returned. > For BMC Remedy User, an empty string ("") is returned. This keyword is > NULL on the server. > > > Is that accurate? I'll give it a try and see what is reported. > > Thanks. > Larry > > > On Wed, Sep 25, 2013 at 3:59 PM, Mueller, Doug <doug_muel...@bmc.com>wrote: > >> ** >> >> LG,**** >> >> ** ** >> >> Have you tried $BROWSER$.**** >> >> ** ** >> >> This keyword has existed for a while.**** >> >> ** ** >> >> Here is an OLD KB article**** >> >> ** ** >> >> >> https://kb.bmc.com/infocenter/index?page=content&id=KA335773&actp=search&viewlocale=en_US&searchid=1380139054044 >> **** >> >> ** ** >> >> that gives examples of the return from this for ARS 5.0 through 6.0 I >> TOLD YOU IT WAS OLD. but it gives**** >> >> you an example of what to expect as a return. The browser name and a >> version.**** >> >> ** ** >> >> Does this give you what you need?**** >> >> ** ** >> >> Doug Mueller**** >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *L G Robinson >> *Sent:* Wednesday, September 25, 2013 12:53 PM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Detecting browser type in workflow**** >> >> ** ** >> >> ** **** >> >> H**** >> >> i Folks,**** >> >> ** ** >> >> Does anyone have a workflow technique for detecting the type of browser >> that the Mid-tier user is using? I want to try to adjust the view based on >> the browser type.**** >> >> ** ** >> >> Thanks.**** >> >> Larry**** >> >> ** ** >> >> ARS: 7.6.04 SP3 201201302357 on Solaris 10**** >> >> Midtier: **** >> >> 7.6.04 SP3 201208101612 Hotfix**** >> >> on Tomcat**** >> >> Tomcat: **** >> >> 6.0.35**** >> >> on RH Linux**** >> >> Oracle: 11.2.0.3.0 on Solaris 10**** >> >> Larry Robinson**** >> >> Remedy Developer / Administrator**** >> >> NC State University**** >> >> Raleigh, NC**** >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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