Joe I have tried all trick i can think of.. So probably thought someone reading here might be aware of this This fix was posted 2 years back :-( On 9 Oct 2013 23:46, "Joe D'Souza" <jdso...@shyle.net> wrote:
> ** > > If you log into support to view your incident ticket info, BMC Support may > have set you up with a ftp download to download that def file.**** > > ** ** > > At least that’s what they used to do for hot fixes and stuff like that.*** > * > > ** ** > > Joe**** > > ** ** > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rajesh Nair > *Sent:* Wednesday, October 09, 2013 12:56 PM > *To:* arslist@ARSLIST.ORG > *Subject:* SW00308322**** > > ** ** > > ** **** > > Hello list > Was seaching in bmc KB for any thing related to our ongoing issue related > to sla > Why going through KB i came across the this fix and they have said you can > find the def in the related ticket id 3303385 > I tried my best to get this information but to vain > Is there a way i can get this def file from from the ticket? **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
