To add more this ticket wasn't raised by me or any of my colleagues
On 9 Oct 2013 22:25, "Rajesh Nair" <rajesh.nair....@gmail.com> wrote:

> Hello list
> Was seaching in bmc KB for any thing related to our ongoing issue related
> to sla
> Why going through KB i came across the this fix and they have said you can
> find the def in the related ticket id 3303385
> I tried my best to get this information but to vain
> Is there a way i can get this def file from from the ticket?
>

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