My experience with disappearing fields came when I added a custom view to HPD:Help Desk but did not register it.
Look at: View Selection Framework - View Definition: I'd search for records to see what's there. All of the OOB views should be there, like Best Practice and Default User. View Selection Framework - Deploy View: You may or may not have much listed here. Specific views can also be specified when using the client: Tools > Options > Advanced > Default Form View or in the AR System User Preference form: Advanced > Default Form View. HTH, Rebecca On Fri, Oct 11, 2013 at 2:14 AM, Jason Miller <jason.mil...@gmail.com>wrote: > ** > Hi Rebecca, I am trying to figure out where a view would be registered. > Maybe I just need to go to bed but I am lost on this one. Can you help me > understand where to register a view? > > Jason > > > On Wed, Oct 9, 2013 at 7:34 AM, Boyd, Rebecca <boy...@wfu.edu> wrote: > >> ** >> If you are doing any work with views make sure they are registered. >> >> >> On Wed, Oct 9, 2013 at 8:29 AM, SUBSCRIBE arslist Chuck Benesh < >> chuck.ben...@cdw.com> wrote: >> >>> Hi, >>> >>> We are running Remedy ITSM 7.6.04 SP2. Over the past month or two, we've >>> been having an issue with Remedy displaying a "corrupted" incident form. >>> Fields are missing, or in the wrong place. The attachment shows a current >>> example, where the Assignee field displays instead of the Summary field. If >>> they user enters a value and submits, they get an error that Summary can't >>> be blank. >>> >>> There is a lot more I could say about this, and what we've tried. But, >>> I'm wondering if anybody else has seen this, and been able to fix it. >>> >>> Thanks, >>> >>> Chuck >>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> "Where the Answers Are, and have been for 20 years" >>> >> >> >> >> -- >> Rebecca Boyd >> Application Administrator >> Wake Forest University >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Rebecca Boyd Application Administrator Wake Forest University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
