A clean install and then moving over of your customizations and data, will also force you to review what needs to be moved over.
As far as whiskey, my father has some 30 year old Balvenie (he picked up a case when my first son was born) and when we are together we have some. That is the best I have ever tasted. The 12 and 21 year old is very good as well. hbr From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shaw, Geri Sent: Tuesday, October 15, 2013 8:41 AM To: arslist@ARSLIST.ORG Subject: Re: [arslist] Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8 ** We are just wrapping up our upgrade project. We decided to go with a clean install and re-do our customizations. Though we kept our current data; and I have to admit, the data migration was a little tricky. We recommend Dickles... Geri Shaw Remedy Project Coordinator Enterprise Products 713-381-5496 gs...@eprod.com<mailto:gs...@eprod.com> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Boyd, Rebecca Sent: Tuesday, October 15, 2013 7:18 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Upgrade Advice - Remedy 7.5 P003 + ITSM 7.6 Upgrade to 8 ** We are 7.5 ITSM shop going to 8.1. Based on research & advice, we decided to go with a clean install & re-do our customizations. It's a good opportunity to review those customizations & challenge yourself & your organization on the why, what & how of all that tinkering. Try the Bird Dog Whiskey. I prefer the Blackberry but my men folk like the peach. Rebecca On Tue, Oct 15, 2013 at 7:59 AM, BradRemedy <bradrem...@gmail.com<mailto:bradrem...@gmail.com>> wrote: ** Hi We are busy planning our upgrade of our live environment which is the following: * ARS Remedy 7.5 Patch003 * CMDB 7.6 P001 * ITSM 7.6 * SRM 7.6 P001 We are wanting to upgrade to version 8 (latest patch). Going through some previous threads on the arslist, it appears that I will need to do a few upgrades to the versions between 7.5 and 8 before I can actually upgrade to 8. We have customized our ITSM application a bit and we were hoping to convert our customizations into overlays during the upgrade process. However, it appears from some of the reading that it may be quicker and safer to do a clean ITSM 8 install and re-do the customizations in version 8. Has anyone done this before? Is there any advice anyone can offer on the best way to approach this or failing that - can anyone recommend a good bottle of whiskey for when I start this project? Thanks in advance Cheers Brad _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Rebecca Boyd Application Administrator Wake Forest University _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ This message (including any attachments) is confidential and intended for a specific individual and purpose. If you are not the intended recipient, please notify the sender immediately and delete this message. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
