Hello friends, Is it possible to have different companies in multi-tenancy in ITSM 7.6/8.x, each one of them having a predetermined prefix for each module and their own request ID linear sequence?
Company1 Comp1-Inc-0001 Comp1-Inc-0002 Comp1-Inc-0003 Comp2-Inc-0001 Comp2-Inc-0002 Comp2-Inc-0001 Comp1-Probl-001 Comp1-Probl-002 Comp2-Probl-001 Comp2-Probl-002 Thanks a lot for your help, -Mau _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"