It depends on the contract. Some RoD customers do not have personnel with the knowledge to understand what was done.
-----Original Message----- From: Kathy Morris <kathymorris...@aol.com> To: arslist <arslist@ARSLIST.ORG> Sent: Fri, Nov 1, 2013 1:07 pm Subject: RemedyOnDemand ** Hi, When BMC makes custom code changes for a Customer, do they provide documentation of the changes made to the system? (i.e. workflow) Trying to figure out what was done. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
