Thank you, Roger. The customer is setting the Region/Site Group, Site, Floor & Room along with the CI Status on each CI record and wants this to be enough for reporitng purposes.
And I agree re: best practice is not to modify workflow. Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Tuesday, November 05, 2013 12:11 PM To: arslist@ARSLIST.ORG Subject: Re: CI Status of "In Inventory" ** You are modifying workflow that is Asset Management centric and does not affect the CMDB concept. The advantage to using the OOTB workflow will allow users to review where a specific Asset that is In Inventory is located. If the customer only has one location that they store Assets then the Best Practice would be to set up the one location and not modify workflow. -----Original Message----- From: Hennigan, Sandra <sandra.henni...@usdoj.gov> To: arslist <arslist@ARSLIST.ORG> Sent: Tue, Nov 5, 2013 11:54 am Subject: CI Status of "In Inventory" My customer would like to use the CI Status of "In Inventory" without having to set the storage location. In Test, I have disabled two ALs and 1 filter. Active Link disabled: ASI:SHR:All_006_INVCheckStatusInInventory ASI:SHR:All_006_INVCheckStatusInInventory_ModifyAll Filter disabled: ASI:SHR:CreateStorageRelation_500 CI records can be modified to a Status of "In Inventory" without setting the storage location. But I am not a CMDB expert and wanted to run the change thru your learned minds - it is really that easy? The disabling of ALs & filter has been running for over a week with no apparent issue. Is there other workflow that needs to be changed as well? Good idea/bad idea? Any one experienced this request? Environment: Windows 2008 r2 Oracle 11g ARS 8.1 ITSM 8.1 Assistance greatly appreciated. Sandra Hennigan Remedy Developer _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
