Interesting… Only the arserver.exe, not the folder « /Arserver/systemforms/" as well?
Le 3 déc. 2013 à 09:12, John Bilinski [G2SF] <jbilin...@g2sf.com> a écrit : > I ran into this issue a month back when Hot-fix patch 002 was released for > the ARS. The problem is with the ARS hotfix arserver.exe. What BMC had me do > was replace the arserver.exe w/ the original base 8.1.00 .exe, then re-run > the PDICT and perform the install steps and integration steps to completion. > Then replace the patch 002 arserver.exe. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller > Sent: Tuesday, December 03, 2013 12:09 PM > To: arslist@ARSLIST.ORG > Subject: Re: Process designer + ars 8.1 sp 2 > > ** > <Taps <http://en.wikipedia.org/wiki/Taps> gently plays> > > > On Tue, Dec 3, 2013 at 9:00 AM, Tauf Chowdhury <taufc...@gmail.com> wrote: > > > ** > Sadly, I'm pretty sure all the developers acquired from Abydos were > subsequently let go from BMC. If there is any dev work going on, it's > probably painfully slow. > It's a shame as I put a lot of time and effort in working with the > Abydos guys who were awesome to improve the product before it got acquired. > > Sent from my iPhone > > On Dec 3, 2013, at 11:46 AM, Jason Miller <jason.mil...@gmail.com> > wrote: > > > > ** > I agree. We were excited because it was going to help us > avoid building an AIF in one case and be pretty darn useful in many others. > Turns out it was more pain then it was worth. We found a "working as > designed" oversight that makes it pretty useless when trying to use for an > SRM processes. > > I am sure if you work with it in just the right context it > works great but that context seems a bit narrow and as Andrew noted Process > Designer doesn't appear to be getting any update love. As far as I can tell > PD is heading for the scrap pile (BMC please let me know if this is > incorrect). > > Jason > > > On Tue, Dec 3, 2013 at 7:55 AM, Pierson, Shawn > <shawn.pier...@energytransfer.com> wrote: > > > ** > > From what I've seen, I would stay away from Process > Designer. It's a cool concept but nowhere near Production-ready on 7.6 or > 8.x. We've had several issues caused by it (it wreaks havoc on the Task > Management forms) that required small manual fixes simply after installing > it. I encountered some other issues in trying to build workflow that I > can't recall right now because it's been several months, but I think for the > most part you'd be safer doing customizations to ITSM within ARS. > > > > Thanks, > > > > Shawn Pierson > > Remedy Developer | Energy Transfer > > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew Hicox > Sent: Tuesday, December 03, 2013 9:50 AM > To: arslist@ARSLIST.ORG > Subject: Process designer + ars 8.1 sp 2 > > > > ** Hi everyone, > > > > I wanted to check out the new process designer > stuff, so I installed 8.1. I noticed that there were several service packs > out for arsystem and the various itsm modules so I (perhaps foolishly) went > ahead and installed those before I went ahead with trying to install process > designer. > > > > PDICT 8.3.3 now throws this error trying to install: > > > > "The Remedy version 8.1.00.002 is not supported. The > integration cannot be completed on this server." > > > > Unless I'm blind, there don't appear to be any > patches for process designer. > > > > Anyone else out there seeing this? It took upwards > of 3 straight days to get 8.1 + all the latest service packs installed on my > puny dev VM. Do I REALLY have to rollback to "SP0" to install process > designer (then presumably reapply the service packs). Maybe I'm lucky and > this error is bogus and there is some way to bypass it? > > > > -Andy > > _ARSlist: "Where the Answers Are" and have been for > 20 years_ > > Private and confidential as detailed here > <http://www.energytransfer.com/mail_disclaimer.aspx> . If you cannot access > hyperlink, please e-mail sender. > _ARSlist: "Where the Answers Are" and have been for > 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 > years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
