Hmmm...thanks for the reply. I will definitely look into all this when I get 
back from break. I'm just going to flush my brain from this stuff for a while.

Have a Merry CHRISTmas!

Thanks,
Ron Young

"Do not count the days; make your days count." (Muhammad Ali)

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Monday, December 23, 2013 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Form ?

**
No, if this is a 'base' form, and you want to add a field, you would add a 
Custom field in Best Practice Mode....you should almost never need to go into 
Base mode, certainly not to add a field.

Regarding it not showing up in Mid-Tier properly.  Remember that your web 
server gets its cache from the app server.  I have seen people describe 
scenarios where they make the change on the primary in a server group, and then 
later find that one of the secondary servers didn't 're-cache', and mid-Tier 
was getting the cache from THAT server, so it wasn't all sync'd....so, if you 
have multiple servers, ensure that they all have the latest definitions, then 
flush your Mid-Tier cache on all nodes, then flush your local browser cache.  
There has to be a reason why it's not showing properly, but unless you have 
some weird configs (which do exist), it shouldn't be because there are fields 
in Overlay/Custom.

On Mon, Dec 23, 2013 at 2:15 PM, Young, Ronald P. 
<rpyo...@southernco.com<mailto:rpyo...@southernco.com>> wrote:
**
LJ,
I guess..I am just wondering why the heck the form in user and dev look the 
same but in mid-tier some of the fields aren't there. Just wondering if that 
could have been causing the issue. What you stated below is kind of what I 
figured...I guess I am looking into it too much. I just wish I could have 
access to make sure the cache was flushed so I could see if that changes 
anything. I have already cleared my browser cache, history, etc and that didn't 
change anything. I know we will be going to strictly mid-tier in the spring so 
I want to make sure everything is good.

Check this...all though this is overlaid form...if I want to add a field I have 
to do it in base mode...is that right? I'll check on that too though.

Thanks,
Ron Young

"Do not count the days; make your days count." (Muhammad Ali)

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ 
LongWing
Sent: Monday, December 23, 2013 3:09 PM

To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Form ?

**
Ron,
If it is already overlaid, you can't convert to base because it's already base 
with an overlay, you cannot convert to custom because it is base with an 
overlay, and you cannot create an overlay because there is already an overlay.  
So....it sounds like the end result you are looking for is a base form with an 
overlay, which it sounds like you already have....so, what is it you are 
actually trying to do?

On Mon, Dec 23, 2013 at 1:59 PM, Ron Young 
<rpyo...@southernco.com<mailto:rpyo...@southernco.com>> wrote:
Dev 8/User 7.6

I am in Best Practice Mode looking at a form. Marked Overlay. This was an OOB 
Form that numerous people have edited...which I hate.

Anyway, now I can not "Convert to Custom" (which I wouldn't want to do anyway, 
right...with an OOB Form?). I can't "Convert to Base" nor can I "Create 
Overlay". These features are all greyed out. Why would this happen? Do I need 
to delete the overlay and leave it back at the Original form in Base Mode and 
then go back in, in Best Practice Mode and create the Overlay and make the 
editions. I looked at several of my overlaid forms and this is true with them 
all...is this normal with overlaid? I may just be scatter brained due to the 
holidays coming up and just not thinking Remedy if you get my point but I had 
to ask.

Ron

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