Hi, Looks like the LDAP user credential configured in AREA LDAP configuration form has been locked. Check the user configured in AREA LDAP form in AD and unlock. After that changed password need to be change in AREA LDAP form as well. Hope this will help!
Regards, Sandeep Pandey On Thu, Feb 27, 2014 at 8:40 PM, Pruitt, Christopher (Bank of America Account) <christopher.pru...@hp.com> wrote: > Hello All, > > Has ever heard of a way to capture specific LDAP error code/return codes > to display different messages? > > I don't think the different LDAP errors are controlled by any specific > code we have control over and as far as I understand it the BMC Remedy > engine uses a Java plugin that communicates to LDAP via a jar file. Meaning > that is no source code. However, I found the following couple error > messages in BMC documentation and it looks like the lockout message isn't > coming from LDAP but from Remedy AR System Server itself... > > 623 Error > Authentication failed. > Make sure that your user name and password were entered correctly. > > 624 Error > User account locked out due to too many bad password attempts. > Consecutive login attempts failed because of invalid passwords. The AR > System server administrator can configure the number of attempts to allow. > To unlock your account, reset your password or contact your administrator. > > So we are trying to determine if there is a way to capture specific LDAP > error code/return codes to display different messages. > > Any Feedback on this would be appreciated. > > Christopher Pruitt > Business Consulting III > > HP Enterprises Services > christopher.pru...@hp.com > www.hp.com<http://www.hp.com/> > > > Confidentiality Notice: This message and any files transmitted with it are > intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, > and exempt from disclosure under applicable law. If you are not the > intended addressee for this e-mail, you are hereby notified that any > copying, distribution, or dissemination of this e-mail is strictly > prohibited. If you have received this e-mail in error, please immediately > destroy, erase, or discard this message. Please notify the sender > immediately by return e-mail if you have received this e-mail by mistake. > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
