If you go to the App Admin>Custom>Foundation, there is a People Management console and you can do Bulk updates based on specific qualifications and then add the permissions that you need. Check that out.
On Thu, Mar 6, 2014 at 11:37 AM, Warren R. Baltimore II < warrenbaltim...@gmail.com> wrote: > ** > I've got a problem that I'm afraid could have been avoided with better > planning on my part..... > > ARS 7.6.04 Patch 5 > ITSM 7.6.04 > > We have about 8000 Users that were loaded into our CTM:People form before > we knew what groups they would be members of as well as the permissions > they would need. > > Of the 8000, only about 300 are actual support people. > > I had originally thought that I could just create the templates and > associate an individual via the templates. What I didn't know (I've been > using ITSM 5.5 for the last 5 years, so this is all very new to me), is > that if I did that, it would overwrite all of the individuals information > (phone, address, etc.). > > I've tried identifying something to help me in the manual, but I'm afraid > I just haven't been able to spend as much time as I need.... > > Is there something I'm missing here? Is there a way to go back and > associate everyone with all of the Access/Permission groups and Support > Groups/Functional Roles that doesn't require to me go to each individual > and add it manually? > > Ideas are greatly appreciated! > > Thanks in advance! > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *Tauf Chowdhury* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
