Just be sure to capture the workflow for any set fields operations that aren't obvious
Sent from my iPhone > On Mar 6, 2014, at 9:57 AM, "Roney Samuel Varghese." <ronzr...@gmail.com> > wrote: > > You can skillfully 😉 add the permissions using the CTM:People Permission > group form. It might need some effort on your part to figure it out but it's > not too difficult. > > Regards, > Roney Samuel Varghese > > Sent from my iPhone > >> On Mar 6, 2014, at 10:37 AM, "Warren R. Baltimore II" >> <warrenbaltim...@gmail.com> wrote: >> >> ** >> I've got a problem that I'm afraid could have been avoided with better >> planning on my part..... >> >> ARS 7.6.04 Patch 5 >> ITSM 7.6.04 >> >> We have about 8000 Users that were loaded into our CTM:People form before we >> knew what groups they would be members of as well as the permissions they >> would need. >> >> Of the 8000, only about 300 are actual support people. >> >> I had originally thought that I could just create the templates and >> associate an individual via the templates. What I didn't know (I've been >> using ITSM 5.5 for the last 5 years, so this is all very new to me), is that >> if I did that, it would overwrite all of the individuals information (phone, >> address, etc.). >> >> I've tried identifying something to help me in the manual, but I'm afraid I >> just haven't been able to spend as much time as I need.... >> >> Is there something I'm missing here? Is there a way to go back and >> associate everyone with all of the Access/Permission groups and Support >> Groups/Functional Roles that doesn't require to me go to each individual and >> add it manually? >> >> Ideas are greatly appreciated! >> >> Thanks in advance! >> >> -- >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
