Just for fun, let’s say I want to display the actual HPD or CRQ number instead of the REQ number on the Service Request Console, the "App Request ID" field on SRM:ServiceRequests.
It looks like Active Link SRS:SRK:Initialize_ServiceCall sets this field when the console is opened. TemplateMyRequests_Request ID = $DEFAULT$ And that's as far as I've gotten. -- Rebecca Boyd Application Administrator Wake Forest University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
