With some files on some OS, you can't DnD directly. You have to drag the file to the Desktop, then from the Desktop to the attachment field. It's a Windows issue.
Rick On Mon, Jul 14, 2014 at 3:55 PM, Rick Westbrock <rwestbr...@24hourfit.com> wrote: > ** > > Hi all- > > > > I have a few users (myself included) who cannot drag files onto an > attachment pool in the 7.1 WUT (fat client). We can right-click to attach > files but other users have no problem with drag & drop attachments. I know > a lot of you retired the WUT for end-users already but does anybody > remember seeing this problem in the past? This appears to be a > machine-specific problem as I can drag & drop from a Windows server but not > on my Win7 64-bit laptop. I am thinking that it is probably an OS-level > permissions issue or something like that but haven’t been able to figure it > out yet. > > > > I have already hit the BMC KB and couldn't find anything about it. > > > > > > Thanks, > > Rick > > > > *_________________________* > > > *Rick Westbrock *AppOps Engineer | IT Department > 24 Hour Fitness USA, Inc. > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
