AI was loosly integrated with 7.6.04 and it has limited functionality since it only worked with CMDB and none of the ITSM fors. AI for 8+ is fully integrated and works with all forms in ARS.
-----Original Message----- From: Rick Cook <remedyr...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Fri, Jul 25, 2014 12:39 pm Subject: Installing Atrium Integrator on 7.6.04 system ** Has anyone out there installed Atrium Integrator on an existing 7.6.04 ARS/ITSM system? The 8.x install documentation specifies that AI must be installed between CMDB and ITSM. The 7.6 docs I've seen don't really seem to say much about AI until you start talking about upgrading it. Also, the BSM Interoperability Matrix indicates that 7.6.04 SP2 is required at all levels to have AI installed at all, the retrofit question aside. Can anyone confirm or refute that? We're on 7.6.04 SP1, and I fear that we're stuck with AIE until we upgrade. Thanks. Rick Cook _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
